Debi Ropes-Stevenson, owner and general manager of Lucky Dog Resort & Training School, is a model of perseverance and determination. In this program, Debi discusses the most efficient way to lay out your facility; how to acquire and retain customers; where the best locations are for pet day care centers; how to advertise effectively; different ways you can expand and offer a variety of services; how to add creative elements to gain clientele; the secret to profits in the pet care industry; and more. (73 minutes)
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